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Reviews

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Parking:

Posted On: 11/12/2021

Review

Tina in the front office is absolutely amazing and is always helpful and within the first week of living here she knew my name and apartment for all my packages! Everything always gets fixed in a timely manner and I appreciate that! Best apartment I’ve ever lived in!

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

We can't thank you enough for your kind words. We also think Tina is the best; we'll pass your kind words along to her. We also appreciate you taking the time to share your 5-star experience with us here at Ashton Pointe. We put our residents first, and it's just one of the reasons our community is so special. Don't hesitate to reach out if there's anything we can do for you

Posted On: 4/3/2021

Great

These apartments are nice and safe. The staff and neighbors are all friendly.

By: Anonymous Verified Resident

Source: Property Site Read Property Manager's Response

Thanks for the great review. It made our day here at Ashton Pointe- it's great comments like yours that help set us apart from the rest. Don't hesitate to let us know if there's anything we can do for you! Happy living!

Posted On: 4/1/2021

My experience at Ashton Pointe

I've had a good experience at Ashton Pointe. The community is quiet and for the most part clean. If I make a maintenance order it gets completed in a good amount of time. The only thing I don't like, the gates seems to break a lot. Overall, great place to live.

By: Grace Shaver Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much for your kind words, Grace. We really appreciate you taking the time out to share your experience with us here at Ashton Pointe. We count ourselves lucky for residents like you. We’re here for you! -Ashton Pointe Team

Posted On: 4/1/2021

3 years

I’ve been staying here for 3 years and I think this apartment is the most cost-efficient place among gated communities in Lubbock. There maintenance is awesome and the location is also good (near golf course and Walmart and 15mins away from TTU).

By: Ho-Young Lee Verified Resident

Source: Property Site Read Property Manager's Response

Hi Ho-Young! Thank you for your positive feedback. We are so happy that our community fits your needs! If there's anything you need just reach out to us. Thank You, Ashton Pointe Team.

Posted On: 6/15/2020

Former Resident

Nice place to live, but some of the club house amenities could've used a little more work or maintenance. That being said I stand by my ratings and am glad to've called this place home.

By: Eric Myers Verified Resident

Source: Property Site Read Property Manager's Response

Hi Eric. Thank you for the review! We'll have our maintenance team take a look at the machines to see what needs to be worked on. We're happy you call, Ashton Pointe your home! Let us know if you need anything. -Ashton Pointe Team

Posted On: 7/2/2019

My Time at Ashton Pointe.

I loved living at Ashton Pointe! I rarely had problems with my apartment, but when I did, maintenance was there to fix it within the hour. Always felt like the staff was welcoming and enjoyed working to help me. Neighbors were very quiet and friendly, and the covered parking was great! Thanks for having me for the last two years, I would definitely stay longer if I was staying in the area.

By: Hudson Hyer Verified Resident

Source: Property Site Read Property Manager's Response

Hi Hudson! Thank you for the great review. -Ashton Pointe Team

Posted On: 2/12/2019

Best apartment in Lubbock

This is the one of the best apartments in Lubbock. Hands down. Friendly staffs and safe space. Many families live here as well, which is a good indicator of the quality of living.

By: Michael Z Verified Resident

Source: Property Site Read Property Manager's Response

Hi Michael! Thank you for the great review. -Ashton Pointe Team

Overall Rating

Ratings By Category

Parking

Amenities

Maintenance

Staff

Value

Location

Noise

Testimonials

Aston Pointe is a very comfortable and safe place to call home. The property is gated and has very well manicured lawns throughout the year. The pools are cleaned daily and the doggie park is a treat to the pets in the community. The property manager Alyssa is very helpful and hands on with the management of the property. Bottom line she cares about the property and the residents! I have been in Commercial Real Estate for over 20 years and would rate this property one of the best ran in town!
Google Review

These apartments are incredible, cleanliness, attention, they do not lie to you, it is very safe to rent in these apartments, my husband and I are happy. Kirsten Reyna was in charge of our rental process, she is a very kind person and has many charisma to serve people.
Google Review

I have lived at Ashton Pointe for 2+ years and am in the process of signing another lease. It is quiet, safe, homey and very affordable. The apartments themselves are good quality that hold up to the West TX weather and have a spacious interior design. My favorite part of living here, by far, is the office and maintenance staff. They will take care of your every need as if it were their own. Highly recommend this complex for families and/or college students.
Google Review

Customer service is second to none, the best around. Very sweet front desk team. Apartments are spacious, built with quality, and feel very up to date with their deep brown wooden floors and carpet choices. Fireplaces are really neat as well.
Google Review

Great place to live. It has all the amenities you'll need. It is a gated, comfy, quiet and safe community. Would definitely recommend
Google Review

5 Star Review: Sometimes in life we come across people who leave a lasting impression or unforgettable impact on us when we meet them and no doubt that is what Ms. Kirsten Reyna did for my Daughter and I when we went in for a scheduled appointment on Saturday to view an apartment in consideration of residing there. I’m not sure what we enjoyed more, the tour or Ms. Reyna’s charm and very funny personality or the amazingly beautiful property. We felt so at home there because of her.
Ruby - Google Review

Nice place to live, but some of the club house amenities could've used a little more work or maintenance. That being said I stand by my ratings and am glad to've called this place home.
Rent cafe review

Maintenance is usually fast and is pro-active around the property. The grounds are well kept.
Rent cafe review

Ashton Pointe
308 Frankford Ave.
Lubbock, TX 79416 (806) 686-5148